EU Warns Meta Over WhatsApp's Blocking of Rival AI Chatbots
The European Union is set to take "interim measures" against WhatsApp, citing concerns that its parent company Meta has broken antitrust laws by blocking rival AI assistants from operating on the messaging app. The move comes as part of an investigation into how Meta handles third-party access to WhatsApp's Business API.
In October last year, Meta updated its terms to effectively make Meta AI the only AI assistant available on WhatsApp, sparking concerns that this would limit competitors in the AI market. The European Commission has now given Meta a preliminary warning that its actions may have violated antitrust regulations, arguing that the move gives Meta an unfair advantage over rival companies.
The regulatory agency is worried that if allowed to stand, Meta's actions could prevent smaller firms from entering the market and competing with the dominant tech giant. To avoid this, Teresa Ribera, executive vice-president of the European Commission, stated: "We must protect effective competition in this vibrant field, which means we cannot allow dominant tech companies to illegally leverage their dominance to give themselves an unfair advantage."
The commission is now considering swift action to impose interim measures on Meta, with the aim of preserving access for competitors to WhatsApp while the investigation continues. This move would prevent Meta's policy from causing irreparable harm to competition in Europe.
Meta, however, has disputed these allegations, saying that there is no reason for the EU to intervene. In a statement to Reuters, a spokesperson claimed: "The facts are that there is no reason for the EU to intervene in the WhatsApp Business API. There are many AI options available, and people can use them from app stores, operating systems, devices, websites, and industry partnerships."
The European Union is set to take "interim measures" against WhatsApp, citing concerns that its parent company Meta has broken antitrust laws by blocking rival AI assistants from operating on the messaging app. The move comes as part of an investigation into how Meta handles third-party access to WhatsApp's Business API.
In October last year, Meta updated its terms to effectively make Meta AI the only AI assistant available on WhatsApp, sparking concerns that this would limit competitors in the AI market. The European Commission has now given Meta a preliminary warning that its actions may have violated antitrust regulations, arguing that the move gives Meta an unfair advantage over rival companies.
The regulatory agency is worried that if allowed to stand, Meta's actions could prevent smaller firms from entering the market and competing with the dominant tech giant. To avoid this, Teresa Ribera, executive vice-president of the European Commission, stated: "We must protect effective competition in this vibrant field, which means we cannot allow dominant tech companies to illegally leverage their dominance to give themselves an unfair advantage."
The commission is now considering swift action to impose interim measures on Meta, with the aim of preserving access for competitors to WhatsApp while the investigation continues. This move would prevent Meta's policy from causing irreparable harm to competition in Europe.
Meta, however, has disputed these allegations, saying that there is no reason for the EU to intervene. In a statement to Reuters, a spokesperson claimed: "The facts are that there is no reason for the EU to intervene in the WhatsApp Business API. There are many AI options available, and people can use them from app stores, operating systems, devices, websites, and industry partnerships."