US mobile service brought to a standstill as Verizon suffers major outage. A widespread disruption to US mobile networks began around noon ET on Wednesday, leaving thousands of customers without access to calls and data. The outage affects not only Verizon but also AT&T and T-Mobile customers, with some reporting that they could not reach others on the other carriers' networks.
Verizon has confirmed that an issue is affecting its wireless voice and data services, although the cause remains unclear. The company's engineers are working to resolve the problem, which may be linked to a server configuration issue in Verizon's core network.
Customers using iOS and Android devices are reporting that their phones have gone into SOS mode, allowing them to only make emergency calls. However, some reports suggest that this restriction also applies to 911 calls. The DC Office of Unified Communications has issued a statement advising users to use an alternative device or contact the authorities if they cannot reach Verizon customers.
This outage is not unique in its impact on multiple carriers, as past incidents have shown that outages can affect other telecoms due to collateral effects when one carrier's network is down and cannot route calls and data from customers of other providers.
As the situation continues to unfold, Verizon has provided a statement assuring customers that engineers are working tirelessly to resolve the issue. The company has advised those affected to restart their devices or seek account credits for any disruptions caused by the outage.
Verizon has confirmed that an issue is affecting its wireless voice and data services, although the cause remains unclear. The company's engineers are working to resolve the problem, which may be linked to a server configuration issue in Verizon's core network.
Customers using iOS and Android devices are reporting that their phones have gone into SOS mode, allowing them to only make emergency calls. However, some reports suggest that this restriction also applies to 911 calls. The DC Office of Unified Communications has issued a statement advising users to use an alternative device or contact the authorities if they cannot reach Verizon customers.
This outage is not unique in its impact on multiple carriers, as past incidents have shown that outages can affect other telecoms due to collateral effects when one carrier's network is down and cannot route calls and data from customers of other providers.
As the situation continues to unfold, Verizon has provided a statement assuring customers that engineers are working tirelessly to resolve the issue. The company has advised those affected to restart their devices or seek account credits for any disruptions caused by the outage.