A Richmond homeowner's backyard turned into a disaster zone when CenterPoint Energy installed a large utility pole without his permission. Ivo Quinonez was shocked to find the pole leaking and contaminating his property, spilling dark substances onto his siding, furniture, and appliances.
Quinonez initially reached out to Action 13 after realizing that he had been left with the unwanted installation. He stated that an environmental crew arrived at his home, spent the day cleaning up the mess, and a CenterPoint employee assured him that the utility pole would be removed.
The incident highlights concerns about CenterPoint Energy's maintenance practices and their impact on property owners' rights. The utility company has been criticized for its handling of such situations, leaving residents to deal with costly repairs and environmental hazards.
A follow-up action by Action 13 appears to have prompted CenterPoint Energy to take responsibility for the issue. However, the incident raises questions about the need for greater transparency and accountability from utility companies when it comes to their maintenance practices and interactions with property owners.
Quinonez initially reached out to Action 13 after realizing that he had been left with the unwanted installation. He stated that an environmental crew arrived at his home, spent the day cleaning up the mess, and a CenterPoint employee assured him that the utility pole would be removed.
The incident highlights concerns about CenterPoint Energy's maintenance practices and their impact on property owners' rights. The utility company has been criticized for its handling of such situations, leaving residents to deal with costly repairs and environmental hazards.
A follow-up action by Action 13 appears to have prompted CenterPoint Energy to take responsibility for the issue. However, the incident raises questions about the need for greater transparency and accountability from utility companies when it comes to their maintenance practices and interactions with property owners.
I mean, who would've thought that a big utility pole installation could turn someone's backyard into a disaster zone? 
But seriously, Ivo Quinonez was totally caught off guard and it's not right that he had to deal with all that mess without knowing what was going on. The fact that CenterPoint Energy didn't even get permission for the installation is just not cool. 
. Ivo got Action 13 involved and now it looks like CenterPoint Energy has taken responsibility for the issue? That's awesome! And to all these utility companies out there, let this be a lesson: if we want to keep being trusted by our customers (that's us!), we need to be more transparent and accountable in how we do things. No more sneaky pole installations 
!
Can you imagine having a pole installed in your backyard without asking permission? Like, what's next? A giant satellite dish on your roof? Ivo Quinonez's situation is like something out of a horror movie – dark substances everywhere, including his siding and furniture! 
It's not exactly the welcoming committee he was expecting when he came home. The fact that CenterPoint Energy didn't get permission for the installation raises some serious red flags about their maintenance practices... but on the bright side, they're taking responsibility now? Maybe we can just add "utility pole removal service" to their list of offered services 
I mean, i know they gotta do their job but it's not like they're just fixing a light bulb or something... it's like, a big ol' pole just showing up in some dude's backyard and causing a mess 
like, what's the process for installing a utility pole in someone's backyard? how long does it take to do? what kind of cleanup is involved? that kinda stuff... just seems like basic customer service, you know? 
. Can't believe they left a pole just chillin' in someone's backyard 
. And now the poor guy has to deal with all that environmental yuckiness 
. I'm so glad Action 13 stepped in to help 
, but it's totally unacceptable that this happened in the first place 
. We need more transparency from these utility companies 
. They should be held accountable for their actions 
. This incident is a total disaster 
, and someone needs to get to the bottom of it 
!
anyway i think this is a big deal and they need to be held accountable for their actions. like, how can we trust them to do the right thing if they can't even ask permission first? 
totally not invasive or anything. and yay for the environment crew that showed up to clean up the mess... except it was probably just a quick fix and not actually removing the source of the problem 
. gotta wonder what's gonna happen next, like are they just gonna leave another "gift" on someone's property 
It's crazy that CenterPoint Energy would do something like that without even getting permission from someone who owns the property. And what really gets me is that they left this mess for someone else to deal with, an environmental crew, no less. 
Those people must've been working overtime just to clean up after a company that can't even be bothered to get its own act together. 
. I mean, what happened to the good ol' days when you could actually talk to a real person at the utility company? Nowadays it feels like they're just tryin' to push everything under the rug.
. Otherwise, we'll keep seein' situations like this happen over and over again.
It's time for them to step up their game!