Clorox to Pay $14 Million for Delayed Reporting of Potential Bacterial Contamination Risk
The US Consumer Product Safety Commission (CPSC) has settled a case against The Clorox Company, requiring the manufacturer to pay a $14.15 million civil penalty after failing to immediately report a potential bacterial contamination risk in its Pine-Sol scented multi-surface cleaners.
According to the CPSC, Clorox microbiologists first flagged the issue as early as 2019, documenting contamination in storage tanks and finished product that they described as "possibly a Pseudomonad." However, despite receiving internal warnings, the company did not promptly report the issue to the Commission. The agency alleges that Clorox knowingly failed to immediately report the defect, which posed an unreasonable risk of serious injury or death.
The CPSC states that prompt reporting of safety risks saves lives, and the settlement sends a clear message to companies that delay reporting hazards. The agency's Acting Chairman Peter A. Feldman emphasized that "companies must take their reporting obligations seriously."
Clorox disputed the agency's allegations, stating that it is firmly committed to product safety and takes its reporting obligations seriously. However, the company agreed to enter into this agreement related to its 2022 voluntary recall of Pine-Sol scented cleaners, allowing it to remain focused on serving consumers without the distraction of protracted legal proceedings.
The settlement requires Clorox to strengthen its internal compliance controls, including enhanced procedures to ensure adherence to the Consumer Product Safety Act. The company must also file annual reports outlining the effectiveness of its compliance program, internal controls, audits, and staff training.
The $14.15 million penalty is a significant fine for Clorox, and the settlement underscores the importance of prompt reporting of safety risks by companies like Clorox. The CPSC's enforcement action was represented by Mark S. Raffman, senior trial attorney in the Division of Enforcement and Litigation.
The US Consumer Product Safety Commission (CPSC) has settled a case against The Clorox Company, requiring the manufacturer to pay a $14.15 million civil penalty after failing to immediately report a potential bacterial contamination risk in its Pine-Sol scented multi-surface cleaners.
According to the CPSC, Clorox microbiologists first flagged the issue as early as 2019, documenting contamination in storage tanks and finished product that they described as "possibly a Pseudomonad." However, despite receiving internal warnings, the company did not promptly report the issue to the Commission. The agency alleges that Clorox knowingly failed to immediately report the defect, which posed an unreasonable risk of serious injury or death.
The CPSC states that prompt reporting of safety risks saves lives, and the settlement sends a clear message to companies that delay reporting hazards. The agency's Acting Chairman Peter A. Feldman emphasized that "companies must take their reporting obligations seriously."
Clorox disputed the agency's allegations, stating that it is firmly committed to product safety and takes its reporting obligations seriously. However, the company agreed to enter into this agreement related to its 2022 voluntary recall of Pine-Sol scented cleaners, allowing it to remain focused on serving consumers without the distraction of protracted legal proceedings.
The settlement requires Clorox to strengthen its internal compliance controls, including enhanced procedures to ensure adherence to the Consumer Product Safety Act. The company must also file annual reports outlining the effectiveness of its compliance program, internal controls, audits, and staff training.
The $14.15 million penalty is a significant fine for Clorox, and the settlement underscores the importance of prompt reporting of safety risks by companies like Clorox. The CPSC's enforcement action was represented by Mark S. Raffman, senior trial attorney in the Division of Enforcement and Litigation.